Shipping Policy

Shipping:

Ground - Shipping selected during checkout by the customer will be honored. Typical shipping transit times are 2-5 business days depending on location. Cost is calculated during checkout.

Free Shipping - Shipping on orders over $100 in the continental U.S. qualify for free shipping. When free shipping is applied to an order Festive Creations will select the shipping method at their discretion. Typical shipping transit times are 3-6 business days depending on location. Free shipping must be selected during checkout.

Print on Demand items do not qualify for free shipping.

If you would like to request a specific shipping service, this will disqualify our free shipping eligibility. We do not offer expedited shipping. All orders are shipped in the order they are received.

International Shipping - Shipping selected during checkout by the customer will be honored when possible. Typical shipping transit times are 7-12 business days depending on location. Cost is calculated during checkout.

Fulfillment - Typical time frames for fulfillment are 1-2 Business days - periods of high order volume, holidays, or weekends, may increase the fulfillment time to 3-5 business days. A quicker shipping time estimate DOES NOT indicate a quicker fulfillment time.

 Our Shipping Process:

We package and ship your order as soon as possible. We are unable to make any changes or modifications to an order after it has been placed.

Orders are subject to verification and approval before shipping and may take several days to process. We only ship packages during the business week and do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, Festivecreationsbystephanie.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

You will be charged when your order is placed along with applicable shipping and tax rates. Once your order has shipped, you will receive a Shipping Confirmation email if an email address was provided.

Track your order:

To Track your order, please refer to the shipping confirmation email. If you have an account you can also log in and view these details in your order history.